Information Collection & Use
Discover ITT, LLC collects personally identifiable information from our users at several different points on our Web site.
Class Registrations and Orders
If you purchase a product or service from Discover ITT, we request certain personally identifiable information from you on our registration or order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
All discounted or custom closed courses must be paid in full prior to class start date.
We will send you strictly service-related announcements when it is necessary to do so. For instance, you will receive a confirmation email when you register or cancel from a class. Generally, you may not opt-out of these communications, which are not promotional in nature.
Special Offers and Updates
We will occasionally send you information on our services, special deals, promotions. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice and Opt-out.”
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out” section.
We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
Information Sharing and Disclosure
We may share personally identifiable information with our business partners when an opportunity arises to provide you with information about new products or promotions available through our partners.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by Discover ITT, LLC. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.
The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can send an email to us at firstname.lastname@example.org.
We stand behind our training in a way that other institutions won’t. Should you not successfully complete the course objectives, or not achieve an acceptable score on any certification evaluation, we will allow you to repeat the course the next time it is on our schedule. This does not apply to custom developed courses/programs.
Cancellation and Refund Policy:
Refunds will be issued 100% for all classes cancelled at least 10 business days in advance of the scheduled class date. If you cancel between days 5 and 10, 50% of your tuition will be refunded. Classes cancelled within 5 business days of the scheduled class date are not refundable. Students may also transfer their enrollment to another scheduled class date in the future so long as this transfer is requested at least 5 business days before class.